Frequently Asked Questions
Everything you need to know about our premium fitness trampolines.
What is the maximum weight capacity for your trampolines?
Our professional-grade jumping fitness trampolines are designed to support a maximum weight of up to 150kg (330lbs) due to our high-tension bungee cord system.
How long does shipping take for large equipment?
Standard shipping for trampolines typically takes 5-7 business days. You will receive a tracking number as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund, minus shipping costs.
Do the trampolines come with a warranty?
Yes, all our Jumping Fitness frames come with a 2-year limited warranty, and bungee cords/mats are covered for 6 months against manufacturing defects.
Is assembly difficult?
Not at all. Each unit comes with a comprehensive assembly guide and a specialized tool. Most customers have their trampoline ready for use within 20-30 minutes.
Can I use these trampolines on hardwood floors?
Yes, our trampolines feature non-slip rubber leg caps designed to protect indoor flooring and provide extra stability during high-intensity workouts.